X977 FAQ — for all your questions
Find answers here

No. Each person is allowed only one account on x977. Creating multiple accounts may result in all accounts being suspended and any deposited funds being forfeited. Please follow the terms and conditions and use a single account only.

Yes, identity verification may be required for withdrawals above a certain amount. Typically, you'll need to upload a copy of your National ID (NID) or passport. Once KYC is complete, your account limits increase and transactions become smoother.

Yes, you can update your mobile number or email from your account settings. For security purposes, identity verification is required before any changes are made. If you run into any issues, contact the support team directly.

x977 supports all major mobile banking services in Bangladesh, including:

• Mobile Banking — the fastest and most popular method
• Nagad — instant credit
• Rocket (Dutch-Bangla) — reliable transactions
• Bank Transfer — for large amounts

The minimum deposit at x977 is BDT 500. The minimum withdrawal is also BDT 500. Maximum limits vary based on your account verification level. Fully KYC-verified accounts have significantly higher withdrawal limits.

Most withdrawal requests are processed within 15 minutes to 1 hour. Mobile Banking and Nagad typically offer the fastest transfers. Bank transfers may take 1–3 business days. Minor delays may occur during peak hours.

First, save a screenshot of the payment or note the transaction ID. Wait 5–10 minutes, then refresh the page. If the issue persists, contact the support team with your transaction ID. Our team will resolve it promptly.

New members at x977 receive a welcome bonus on their first deposit. Free spins and special promo codes are also available. For more details, Promotions Page Check here. Bonus amounts and terms may change from time to time.

Each bonus has its own turnover or wagering requirement. Typically, you must wager the bonus amount a set number of times (e.g., 5x or 10x) before you can withdraw. Full terms are listed on the promotions page. Be sure to read all conditions before accepting a bonus.

Yes, x977 has a referral program. Refer a friend or acquaintance, and once they register and make their first deposit, you'll receive a bonus. Your referral link is available from your account dashboard.

x977 offers a wide range of games:

• Sports Betting — cricket, football, tennis, and 20+ more sports
• Bingo — a wide variety of bingo games
• Live Casino — real-time games with live dealers
• Slot Games — over a thousand slot machines
• Card Games — card & table games

Yes, live betting is fully available on x977. Odds update in real time during matches, and you can place bets at any moment. Live betting on cricket and football is the most popular among Bangladeshi users.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as an event being cancelled or postponed — the bet amount will be refunded. Please refer to the Terms & Conditions page for full details.

Yes, x977 is fully mobile-optimized. You can access all games from any Android or iOS smartphone browser — no separate app installation required. Add a shortcut to your home screen for an app-like experience.

Yes. x977 uses 256-bit SSL encryption to keep all data secure. Your personal information and financial transactions are fully protected. The platform operates under 24/7 security monitoring, and any suspicious activity is detected immediately.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email and verify the OTP. Then set a new password. The entire process takes 3–5 minutes.

Go to Account Settings and click on the "Security" option. You will find the option to enable 2FA there. Complete verification by entering the OTP sent to your mobile number. Once 2FA is active, a code will be sent to your mobile on every login, keeping your account more secure.

Change your password immediately and log out of all devices. Then email [email protected] or reach out via live chat. Our security team will promptly investigate your account and take the necessary action.

Here are the easiest ways to reach x977 support:

• Live Chat — click the chat icon at the bottom right of the site for an instant response
• Email — Email us at [email protected] and receive a reply within 24 hours

Our support team is available to assist you in Bengali.

Live chat responses typically arrive within 2–5 minutes. Email queries are answered within 24 hours. Complex issues such as payment disputes may take 1–3 business days to resolve.

For any complaints, send a detailed message to [email protected]. Please include your account ID, the date and time of the incident, and the relevant transaction ID. Our team will review your complaint with the highest priority.